Jewelry Quality Control Specialist

Jewelry Quality Control Specialist Designation: Jewelry Quality Control Specialist Location: BKC, Mumbai, India (On-site)

Key Responsibilities:

- Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment.

- Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspection

- Log the outcomes with supporting images and comments.

- Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day.

- Ensure jewellery matches approved CADs, customer specifications, and design requirements.

- Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects.

- Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance.

- Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards.

- Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards, customer specifications, and contributes to an exceptional customer experience.

WHAT YOU'LL NEED

- 3–5 years of experience in Fine and Demi-Fine Jewellery Quality Control.

- Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing.

- Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship.

- Ability to identify manufacturing defects and recommend appropriate corrective actions.

- Experience working directly with jewellery manufacturers and suppliers.

- Strong attention to detail and a process-oriented approach.

- Excellent problem-solving and root cause analysis skills.

- Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards.

- Good communication skills and the ability to work collaboratively across cross-functional teams.

- Experience with export quality standards for jewellery.

- Comfortable using internal systems, spreadsheets, and quality documentation tools.

WHAT SUCCESS LOOKS LIKE

- High first-pass quality acceptance rates.

- Reduction in recurring supplier quality issues.

- Strong supplier relationships and continuous quality improvements.

- Accurate and timely quality inspections.

- Consistently high customer satisfaction through exceptional product quality.

- Proactive identification and resolution of quality risks before shipment.

- Consistently meets productivity and turnaround time targets while maintaining high quality standards.

WHAT YOU'LL GET

- Competitive salary and benefits.

- Flexible working hours.

- Opportunity to work in one of the world's fastest-growing jewellery technology companies.

- Exposure to thousands of bespoke and catalogue jewellery designs across global brands.

- Work closely with international suppliers and cross-functional teams.

- A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.